1.Information We Collect
We collect information you provide directly to us when you create an account, fill out your baker profile, submit an order request, contact us, or use other features of the Service. This includes your name, email address, phone number, business name and description, location, photos, product listings, and payment information.
We also collect information automatically when you use the Service, including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. We may also collect information about your device and how you interact with our Service through cookies and similar tracking technologies.
If you connect third-party accounts (such as a payment processor or social media account), we may receive information from those services as permitted by their privacy policies and your privacy settings with them.
2.How We Use Information
We use the information we collect to provide, maintain, and improve the Service; process transactions and send related information including order confirmations and receipts; send promotional communications, such as information about products, features, and events offered by Bakekick, subject to your communication preferences; and respond to your comments and questions.
We also use collected information to monitor and analyze usage trends and activities in connection with the Service; personalize and improve the Service and provide content or features that match user profiles or interests; detect, investigate, and prevent fraudulent transactions and other illegal activities; and comply with legal obligations.
We will not sell your personal information to third parties. We use aggregated, de-identified data for internal analytics and product improvement without restriction.
4.Data Sharing & Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described in this Privacy Policy. We may share your information with third-party vendors and service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.
Baker profile information you choose to make public — including your business name, location, photos, product listings, and contact preferences — is displayed in the Bakekick public directory and may be indexed by search engines. You control what information appears in your public profile through your account settings.
We may disclose your information if required to do so by law or in the good-faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Bakekick, prevent or investigate possible wrongdoing in connection with the Service, or protect against legal liability.
5.Data Security
We take the security of your personal information seriously and use reasonable administrative, technical, and physical security measures to protect it against loss, theft, unauthorized access, disclosure, copying, use, or modification. These measures include encrypted data transmission (SSL/TLS), secure cloud infrastructure, and access controls limited to authorized personnel.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the secrecy of your account password and for any activities under your account.
6.Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information. These may include the right to access the personal information we hold about you; the right to request correction of inaccurate information; the right to request deletion of your personal information; the right to object to or restrict certain processing; and the right to data portability.
To exercise these rights, please contact us at privacy@bakekick.com. We will respond to your request within 30 days. You may also update or correct certain information directly through your account settings. You can unsubscribe from marketing emails at any time using the unsubscribe link in those emails.
If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA). If you are in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR). Please contact us for more information about exercising rights specific to your jurisdiction.
7.Data Retention
We retain your personal information for as long as your account is active or as needed to provide you the Service. You may request deletion of your account at any time through your account settings or by contacting us at privacy@bakekick.com.
After account deletion, we may retain certain information as required by law, to resolve disputes, enforce our agreements, or for legitimate business purposes. Aggregated and de-identified data derived from your information may be retained indefinitely. Backups of deleted data may persist for up to 90 days before being permanently removed from our systems.
8.Children's Privacy
The Service is not directed to children under 13 years of age and we do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately at privacy@bakekick.com.
If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers promptly. Users between the ages of 13 and 18 should use the Service only with the involvement of a parent or guardian.
9.International Transfers
Bakekick is based in the United States and the information we collect is governed by U.S. law. If you are accessing the Service from outside the United States, please be aware that information collected through the Service may be transferred to, processed, stored, and used in the United States and other jurisdictions.
Data protection laws in the United States may be different from those of your country of residence. Your use of the Service or provision of any information therefore constitutes your consent to the transfer to and from, processing, usage, sharing, and storage of your information in the United States as set forth in this Privacy Policy.
10.Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and, where the changes are material, notify you by email or by posting a prominent notice on the Service.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Service after changes become effective constitutes your acceptance of the revised Privacy Policy.
11.Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact our Privacy Team at privacy@bakekick.com. We aim to respond to all privacy inquiries within 5 business days.
For other inquiries, you can reach our support team at support@bakekick.com or visit our Help Center. Bakekick is based in Austin, TX, United States.
Bakekick is committed to protecting your privacy. If you have any concerns about how your data is handled, please do not hesitate to reach out to us at privacy@bakekick.com.