Cancellations happen. When you refund a customer — fully or partially — your records should reflect it so revenue reports stay accurate.
Process a refund
For payments collected through Stripe or PayPal via Bakekick, open the invoice and click Issue refund. Choose full or partial amount.
The refund processes through your payment provider. The customer receives confirmation, and the invoice status updates to Refunded or Partially refunded.
Record refunds made outside Bakekick
If you refunded via Venmo or cash, use Record refund on the invoice and note the method. This keeps your dashboard aligned with reality even when money moved outside the platform.
Note
Refunding does not automatically release your calendar block or inventory reservations — update those separately if the order is cancelled.